Urban Arrow FamilyNext Pro Cargo E-Bike Recall
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
Updated January 29, 2026
The Fidlock buckle on Urban Arrow FamilyNext Pro Cargo E-Bikes can fail to latch fully when children are riding in the cargo box, risking injury. Gazelle USA is offering free repairs at dealerships.
Is the Urban Arrow FamilyNext Pro Cargo E-Bikes recalled? Yes. This product was recalled by CPSC on January 29, 2026. Details below.
What is recalled
Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. These are 105 inches long and 28 inches wide, feature aluminum frames with reinforced foam (EPP) cargo boxes, and come in green or black. "Urban Arrow" is imprinted on the bottom of the cargo box.
Am I affected
You're affected if you own an Urban Arrow FamilyNext Pro Cargo E-Bike with a Fidlock buckle and use it to carry children in the cargo area.
What to do right now
Stop using the e-bike immediately if children ride in the cargo area. Contact Gazelle USA toll-free at 800-838-5388 (Monday to Friday, 9 a.m. to 5 p.m.), email service.na@urbanarrow.com, or visit https://urbanarrow.com/en-na/recall to arrange a free repair. The repair includes a replacement buckle and will be done at a dealership.
Contact: Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.
The hazard
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Brands affected
- Source
- CPSC
- Category
- Sports & Outdoors
- Recall ID
- cpsc-26236
- Recalled
- January 29, 2026
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