Urban Arrow FamilyNext Pro Cargo E-Bikes Recall
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
Updated January 29, 2026
Urban Arrow FamilyNext Pro Cargo E-Bikes is recalling Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard. Hazard: The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Is the Urban Arrow FamilyNext Pro Cargo E-Bikes recalled? Yes. This product was recalled by CPSC on January 29, 2026. Details below.
What is recalled
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
Am I affected
You may be affected if you own this product. Check the brand, model, and lot/date codes listed in the recall against your item.
What to do right now
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Contact: Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.
The hazard
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.


Brands affected
- Source
- CPSC
- Category
- Sports & Outdoors
- Recall ID
- cpsc-26236
- Recalled
- January 29, 2026
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