High risk Medical Devices

Residential Elevators StrikeLock Hoistway Door Locking

Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Updated April 30, 2026

Residential Elevators StrikeLock Hoistway Door Locking Device is recalling Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards. Hazard: The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

Is the Residential Elevators StrikeLock Hoistway Door Locking Device recalled? Yes. This product was recalled by CPSC on April 30, 2026. Details below.

What is recalled

This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.

Am I affected

You may be affected if you own this product. Check the brand, model, and lot/date codes listed in the recall against your item.

What to do right now

Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

Contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.

The hazard

The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

Brands affected

Source
CPSC
Category
Medical Devices
Recall ID
cpsc-26450
Recalled
April 30, 2026
Read the official notice

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