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BenQ GV31 Portable Projector Recall: Fire Hazard

BenQ America Recalls GV31 Portable Projectors Due to Risk of Serious Injury or Death from Fire and Burn Hazards

Updated July 30, 2026

BenQ is recalling its GV31 portable projector because the built-in lithium-ion battery can overheat, creating a serious risk of fire and burns that could cause injury or death. Stop using this projector right away.

Is the BenQ GV31 Portable Projectors recalled? Yes. This product was recalled by CPSC on July 30, 2026. Details below.

What is recalled

BenQ GV31 portable projector (model GV31). It is a white, circular projector measuring about 5.2 by 8 by 7.5 inches and weighing about 3.7 pounds. It sits on a gray base and has a built-in speaker, a carrying strap, a lens, and control buttons on top. It was sold with a remote control. The brand name and model number are printed on a label on the underside of the gray base.

Am I affected

You are affected if you own a BenQ portable projector with the model number GV31. Flip the projector over and check the label on the underside of the gray base for the brand name "BenQ" and model number "GV31".

What to do right now

Stop using the projector immediately. Contact BenQ for a free battery repair or a replacement projector, with free shipping both ways. Register your unit at benq.com/en-us/support/gv31recall.html to receive a prepaid return label and packaging. Do not throw the projector or its battery in the trash, curbside recycling, or used-battery drop boxes at retail stores. If you need to dispose of it, contact your local household hazardous waste (HHW) collection center first to confirm they accept recalled lithium-ion batteries. You can also reach BenQ toll-free at 866-600-2367 (Monday to Friday, 8:30 a.m. to 5:30 p.m. CT) or by email at GV31recall@benq.com.

Contact: BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, email GV31recall@benq.com, or online https://www.benq.com/en-us/support/gv31recall.html or www.benq.com, and click on "Recalls" at the top of the page for more information.

The hazard

The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.

BenQ GV31 Portable Projector Recall: Fire Hazard, photo 1BenQ GV31 Portable Projector Recall: Fire Hazard, photo 2

Brands affected

BenQ GV31 Portable Projectors
Source
CPSC
Category
Household & Safety
Recall ID
cpsc-26647
Recalled
July 30, 2026
Read the official notice

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