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2025 Ford Explorer Rearview Camera Recall

2025 FORD EXPLORER: BACK OVER PREVENTION:SOFTWARE

Updated October 25, 2024

The rearview camera in certain 2025 Ford Explorer and Lincoln Aviator vehicles may stop working at speeds of 10 mph or higher, eliminating rear visibility when backing up and raising the risk of a crash. Ford will fix it with a free software update.

Is the Ford Motor Company recalled? Yes. This product was recalled by NHTSA on October 25, 2024. Details below.

What is recalled

2025 Ford Explorer and 2025 Lincoln Aviator vehicles with affected accessory protocol interface module (APIM) software. Recall number 24C34.

Am I affected

You're affected if you own a 2025 Ford Explorer or 2025 Lincoln Aviator and your rearview camera image disappears when you drive at 10 mph or faster, especially when in reverse.

What to do right now

Contact Ford customer service at 1-866-436-7332 to schedule a free software update for your accessory protocol interface module (APIM). You can receive the update either over-the-air or at a Ford dealership at no charge.

Contact: Ford Motor Company

The hazard

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Brands affected

Ford Motor Company
Source
NHTSA
Category
Vehicles
Recall ID
nhtsa-24V801000
Recalled
October 25, 2024
Read the official notice

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